I have recently just got my first ever job after university and on top of the added pressure of having to learn a new role I am really struggling to make appropriate messages when I answer the phone.
As a receptionist have to find out who's calling and what they want and I'm finding getting the appropriate information difficult. I find it hard to spell their mane (especially when they talk so fast or the line is bad) and find it embarrassing to ask them how to spell a name that for other people might find easy.
Does anyone have any tips for me??
Network and share here
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